Privacy Policy

Effective Date: March 01, 2026

At O₂ Tea Room, your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded. This Privacy Policy explains our practices when you visit our website, make a purchase, register for an event, or communicate with us.

Information We Collect

We may collect the following information when you interact with O₂ Tea Room:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Purchase and order history

  • Event registrations

  • Information you voluntarily provide through contact forms, subscriptions, reviews, or customer inquiries

Payment information is processed securely by our third-party payment providers. O₂ Tea Room does not store your complete credit or debit card information.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Register and manage event reservations

  • Communicate regarding purchases, events, or customer service inquiries

  • Send newsletters, promotions, and updates if you choose to subscribe

  • Improve our website, products, and customer experience

  • Comply with applicable legal obligations

Marketing Communications

If you subscribe to our mailing list, you may receive occasional emails about new tea collections, upcoming events, exclusive offers, and O₂ Tea Room news.

You may unsubscribe at any time by clicking the Unsubscribe link included in our emails or by contacting us directly.

Payment Processing

To securely process transactions, O₂ Tea Room works with trusted third-party payment providers, including:

  • Square

  • PayPal

  • Cash App Pay

  • Apple Pay

Your payment information is processed directly by the payment provider you choose at checkout and is subject to that provider's privacy and security policies. O₂ Tea Room does not store your complete payment card information.

Website Platform

Our website is hosted by Squarespace, which provides the e-commerce platform that allows us to sell products, register guests for events, and communicate with our customers. Information submitted through our website is securely processed in accordance with Squarespace's privacy and security practices.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and enhance our services.

You may disable cookies through your browser settings; however, doing so may affect certain features of the website.

Information Sharing

Your privacy matters to us.

O₂ Tea Room does not sell, rent, or trade your personal information.

We may share your information only with trusted service providers that assist in operating our business, including website hosting, payment processing, shipping, email communications, and other essential business services. These providers receive only the information necessary to perform their services and are expected to protect your information.

We may also disclose information when required by law or when necessary to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. While no method of electronic transmission or electronic storage is completely secure, we strive to protect your information using commercially reasonable security practices.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we maintain about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal information, subject to applicable legal requirements.

  • Opt out of receiving marketing communications.

To exercise any of these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. O₂ Tea Room is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

O₂ Tea Room

Email:support@o2tearoom.com